Shipping policy

Welcome to the shipping policy of fayrori.

We are committed to ensuring that your orders are processed and shipped efficiently. Below are the details of our shipping policy:

  1. Order Processing:
    • Orders are processed within 2-3 business days.
    • Processing time may vary during peak seasons or due to high demand.
  2. Shipping Time:
    • Standard shipping time is 7-15 business days.
    • Shipping times may be affected by factors such as weather conditions, customs, or pandemic impacts.
  3. Shipping Costs:
    • Shipping fees are calculated at checkout.
    • Some orders may qualify for free shipping, which will be displayed during checkout.
  4. Shipping Destinations:
    • Customers can select their shipping destinations at checkout.
    • We aim to ship to a wide range of locations globally.
  5. Address Accuracy:
    • Customers are required to provide complete and accurate shipping addresses and postal codes.
    • Failure to provide accurate details may result in delivery delays or undeliverable packages.
  6. Track Your Order:
    • Tracking information will be provided once your order is shipped.
    • Track your order status for real-time updates.
  7. Delayed Deliveries:
    • Delivery delays can occur due to customs checks.
    • Weather conditions may also impact delivery times.
  8. Customer Support:
    • If you have any questions, contact us at hello@fayrori.com.
    • Our customer service team is here to assist you with any inquiries.
  9. Shipment Confirmation:
    • You will receive a shipment confirmation email once your order is shipped.
    • This email will contain tracking information for your order.
  10. Special Circumstances:
    • Custom regulations may affect certain destinations.
    • Remote areas may experience longer shipping times.
  11. Lost or Damaged Items:
    • Contact us if your items are lost or damaged during transit.
    • We will work with carriers to resolve these issues as quickly as possible.
  12. Unavailable Products:
    • In the rare instance of an unavailable product, we will notify you promptly.
    • Options for replacement or refunds will be offered.
  13. Returned Items:
    • In case you need to return an item, please follow our return instructions.
    • Contact our support team to initiate a return.
  14. Local Restrictions:
    • Some areas may have restrictions affecting delivery.
    • We will notify you if your location is affected by such restrictions.
  15. Determining Eligibility for Free Shipping:
    • Free shipping is available on qualifying purchases.
    • Check our promotions for more details on eligibility.
  16. Exceptions:
    • Shipping policy may vary for oversized or heavy items.
    • Please contact us if you believe your order might be subject to exceptions.
  17. Alteration of Policy:
    • fayrori reserves the right to update shipping policies.
    • Changes will be communicated through our official communication channels.